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Up to 350 000 AMD compensation opportunity

We save your nerves and time

For every violated right, we fight to the end

How it works?
What passengers say about us?
Be aware of your rights

Generally, travellers are not aware of their rights. Passanger.am is here to help you. We shall let you know in case you are entitled to compensation. Moreover, you can be sure that we shall protect your rights.

Flight delay

If the air carrier is responsible for the flight delay, then it must take appropriate care of the Passengers. In case of delay/cancellation the Passenger has the right to refuse the flight, demand refund for the caused damages and compensation of the initial ticket value, in some cases request to fine the carrier, and get free services for luggage storage, provision of cold refreshments and meals, etc. If a European airline is responsible for 3 hour and more flight delay, the Passenger has the right to get compensation from the airline up 250-600 euros according to EU Regulation 261/2004.

Flight cancellation

In case of flight cancellation, passengers should be offered a free alternative flight or a full refund of the ticket. It is also important to take into account the time period when the Passenger was notified of the cancellation: more than 14 days, 7-14 days or less than seven days from the originally scheduled time of the initial flight departure. If the flight is cancelled without a notice at least 7-14 days in advance, the Passenger may be entitled to receive compensation from the airline up to 600 euros in accordance with EU Regulation 261/2004.

Boarding denial

If the Passenger was denied boarding, the airline must compensate the full cost of the ticket within 7 days or book another flight to the destination. In addition, the airline must take appropriate care of the Passenger: for instance, provide with food and refreshments, accommodation and transfer to the hotel, depending on the time period the Passenger will have to wait at the airport.

 

 

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